It’s been long time since I’ve written a blog post, but have a lot of new and exciting product management tips and tricks to share in the coming months. I hope to be blogging more frequently again about product management, design, user experience, customer development and mobile. More to come soon! Continue reading New product learnings on the way
Over the last two and a half years I have had the pleasure of running product at OpenFin, and today I am excited to officially announce that I have joined the product team at Betterment. OpenFin has been an amazing experience and one that has had a profound impact on my life, both professionally and personally. I … Continue reading Next Chapter: I’ve joined Betterment!
User acquisition and marketing are critical for the success of a product, and even more so at the beginning stage of the product lifecycle. Part of driving that success is having very clear calls to action, especially around asking users to sign up, watch something or try your product. Here are some items to take … Continue reading User acquisition and the importance of clear calls to action
Customer service and support is often a function that is overlooked from a product management perspective. There are debates as to whether it falls under sales, account management, product, community or marketing. It’s my opinion that customer service and support should fall heavily under product. If it is not influenced by the product team then … Continue reading Customer service is part of your product
Designing simple, elegant web applications is core to ensuring a consistent and clean user experience. I have spent a lot of time the last few weeks analyzing what helps provide an “app” aesthetic on the web, especially one that ensures the application feels more like a real app and not just a website. The reason this … Continue reading Designing web applications to create an app experience
As a follow-up to my post on Dribble I wanted to share a quick and easy tool that product managers should be using on a daily basis. Part of a product manager’s role is to constantly be tweaking and improving existing products. If you have a product that runs in a browser (website or app) … Continue reading Useful tool for product managers: Chrome dev tools
The FinTech Hackathon, an event I help put together with a great group of organizers, took place this past weekend at AlleyNYC. We had over 200 attendees as well as representatives from over 20 firms from across the industry–it was a great success and produced some really innovative products and ideas. It was also great to see … Continue reading The FinTech Hackathon: Building a Community